Crescent State Bank Privacy Policy
Notice and Disclosure
Important Information About Privacy

As a customer of Crescent State Bank, we want you to know that your trust is the cornerstone of our relationship. We work diligently to safeguard your privacy. Confidentiality is a key part of providing quality financial services. Our organization is committed to upholding high standards of privacy for your protection and benefit. Your trust in Crescent State Bank is the foundation of our business.

What Information We Disclose

Whether you are an existing customer or are considering a relationship with us, we want you to know how we collect, use, retain and safeguard information about you and your relationship with us. Our privacy program is summarized below. We ask that you read it carefully.

This is our privacy notice for our customers.  Our consumer customers who have a continuing relationship by purchasing or holding financial products or services such as a(n):

  • Deposit account
  • Loan account
  • Safe deposit box
  • Self-directed Individual Retirement Account

We will tell you the sources of the information we collect about you.  We will tell you what measures we take to secure that information.  We first define some terms.

  • Nonpublic personal information means information about you that we collect in connection with providing a financial product or service to you.  Nonpublic personal information does not include information that is available from public sources, such as telephone directories or government records.  Hereafter, we will use the term “information” to mean nonpublic personal information as defined in this section.
  • An affiliate is a company we own or control, a company that owns or controls us, or a company that is owned or controlled by the same company that owns or controls us.  Ownership does not mean complete ownership, but means owning enough to have control.
  • A nonaffiliated third party is a person we do not employ or a company that is not an affiliate of ours.  This is also known as nonaffiliated third party, or simply, an “other party.”

The Information We Collect

We collect information about you from the following sources:

  • Information you give us on applications or other forms
  • Information about your transactions with us
  • Information about your transactions with other parties
  • Information from a consumer reporting agency
  • Information we receive as a result of verifying customer information

The Confidentiality, Security, and Integrity Of Your Information

We restrict access to information about you to those employees who need to know that information to provide products or services to you.  We maintain physical, electronic, and procedural safeguards to protect this information.

Your Information And Other Parties

We will not disclose information about you to anyone except as disclosed in this policy or as permitted by law.  Examples of this might include disclosures necessary to service your account or prevent unauthorized transactions.

Information About Former Customers

We do not disclose information about former customers, except as permitted by law.

Your Information And Affiliates – Future Changes

In the future, we may disclose information about you to affiliates, even though we are not doing so now.  Here are the kinds of information we may disclose to our affiliates:

  • Transaction and experience information from our account records:
  • Information about your transactions and experience with us, such as: name, address, account balances, account activity, types of accounts, parties to the transaction, payment history, and deposit history.

Federal law allows us to disclose the information listed above with our affiliates. You do not have a right to opt out of the disclosure of this information.

Types Of Affiliates

We may disclose information about you in the future to the following types of affiliates:

  • Financial services providers, such as bankers

Reason For Disclosure

We may disclose information about you to our affiliates in the future to provide you the information about additional products and services.

Maintaining Customer Privacy With Third Party Business Vendors

On occasion, it is necessary to provide personally identifiable information about our customers to a party outside of our organization. Crescent State Bank is highly selective in choosing vendors and service companies that assist us in serving our customers. These relationships are maintained solely to perform services on our behalf including, but not limited to, auditing functions, compliance and loan review, customer statement rendering, items processing, electronic data processing services, check printing, and other services required to support our products and services. These business vendors agree to safeguard our confidential customer information and they must abide by applicable laws.

P.O. Box 5809
Cary, North Carolina, 27512

www.crescentstatebank.com